10 Free Trade Business Tips You Can Use Today
#1 - Start Every Job With a Pre-Arrival Call
Cut no-shows and customer confusion by calling 30 minutes before arrival. It sets expectations and shows professionalism.
#2 - Use Photos to Log Every Install
Build a photo database for training, callbacks, and upselling. It’s proof and peace of mind.
#3 - Color-Code Your Inventory Shelves
Visual inventory systems reduce waste and cut your tech’s hunt time down by 40%.
#4 - Schedule Recurring Training, Not Just One-Offs
Ongoing 15-minute “Toolbox Talks” build consistency and team morale.
#5 - Use SOPs for Dispatching Emergencies
Don't leave after-hours calls to chance. A simple 4-step SOP can prevent chaos and burnout.
#6 - Track Missed Leads Weekly
You can't fix what you don’t see. Logging lost leads helps fix booking gaps or sales slippage.
#7 - Use a Dispatcher Script
Train your CSR or dispatcher to greet and gather consistently. A simple template boosts bookings and filters time-wasters.
#8 - Time Block Your Week (Even If You're the Owner)
Use Mondays for ops, Wednesdays for team, and Fridays for sales review. Structure breeds momentum.
#9 - Run Profit by Truck, Not Just Company-Wide
Know which trucks or techs are printing cash and which are costing you. Data = leverage.
#10 - Automate First-Time Customer Follow-Ups
A simple text or email after a job closes increases Google reviews, referrals, and future work.